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Tidak bisa print struk
Cannot print the receipt / print stuckWhat to share with customer: Ask customer to update the latest version Mohon maaf atas ketidaknyamanannya Bapak/Ibu Jika Bapak/Ibu mengalami kendala saat mencetak struk, kemungkinan belum memperbarui aplikasi ke ...
Tidak bisa menyambungkan bluetooth
Unable to pair with bluetooth and Mini ATM Pro deviceWhat to share with customer: ask users to pair the EDC bluetooth from native android setting how to: - open android setting - open bluetooth menu - click search - select the bukusaku name as ...
E02 or E 02
Device swhiched off Transaksi gagal Silakan lakukan transaksi ulang dengan gunakan kartu lain. [E 01] [xxxxxx]Device is switched off and when it's back to on again, it shows Guide for customer handling: Explain that the transaction might be pending, ...
Tidak bisa baca kartu ATM
Cannot read the ATM cardKartu ATM tidak terbacaDevice is not able to read the ATM card What to share with customer: Ask customer to make sure that the card is not damaged Mohon maaf atas ketidaknyamanannya Jika Bapak/Ibu mengalami kendala kartu ATM ...
Tidak bisa gunakan EDC setelah pairing bluetooth pertama kali
After pairing for the first time, then user clicks the transfer or balance check menu, user will be redirected to bluetooth connection page again and againAfter pairing success, then user clicks the menu (transfer / balance check), user got stuck on ...