Related Articles
RC68 - non ATMB / RC 68 - non ATMB
Pending transactionUser sees transaction status as Pending, the information is reflected on the receipt previewTo share with the merchant: the transaction is pending, the status will be updated on day +2Mohon maaf atas ketidaknyamanannya, Bapak/Ibu ...
Tidak bisa ubah nama bisnis
Cannot edit the business name user is not able to see the edit / ubah button on the setting page. which mean user did not updated the app yet What to share with customer: Ask customer to update the latest version Mohon maaf atas ketidaknyamanannya ...
Tidak bisa menyambungkan bluetooth
Unable to pair with bluetooth and Mini ATM Pro deviceWhat to share with customer: ask users to pair the EDC bluetooth from native android setting how to: - open android setting - open bluetooth menu - click search - select the bukusaku name as ...
E02 or E 02
Device swhiched off Transaksi gagal Silakan lakukan transaksi ulang dengan gunakan kartu lain. [E 01] [xxxxxx]Device is switched off and when it's back to on again, it shows Guide for customer handling: Explain that the transaction might be pending, ...
Tidak bisa baca kartu ATM
Cannot read the ATM cardKartu ATM tidak terbacaDevice is not able to read the ATM card What to share with customer: Ask customer to make sure that the card is not damaged Mohon maaf atas ketidaknyamanannya Jika Bapak/Ibu mengalami kendala kartu ATM ...