EDC mati setelah update firmware
Firmware update, device swith off after updating the firmwareAfter success update firmware, the device is swithed off and when user click the transaction, the Mini ATM Pro asks for another hbungkan (connecting)What to share with customer: The behaviour is expected, after the firmware update the device is intentionally swiched off. then user needs to turn on the device again by pressing the red button on EDC device. after the device is on, then user can click the balance check / transfer, then Mini ATM Pro will ask for connecting (hubungkan), Mohon maaf atas ketidaknyamanannya
Jika Bapak/Ibu mengalami kendala ini, silakan ikuti langkah berikut:
1. Silakan aktifkan perangkat dengan tekan tombol merah pada perangkat EDC.
2. Silakan buka aplikasi EDC, lalu tekan Cek Saldo atau Transfer
3. Kemudian akan muncul instruksi untuk menghubungkan perangkat, lalu ikuti instruksi hingga selesai.
Semoga jawaban di atas membantu, ya. Terima kasih!
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