EDC menggunakan bahasa Inggris
Language in EDC device is english The default language in EDC device is english How to communicate the rootcause of the issue to customer:
The system may not have been updated yet.
then ask users to check the language option on tianyu device.
by following:
- Then user needs to select bahasa Indonesia
- If the Bahasa Indonesia option is unavailable on the device,report to Mini ATM Pro team.
Halo Bapak/Ibu!
Untuk mengubah pengaturan bahasa Inggris ke bahasa Indonesia, silakan ikuti langkah berikut ini:
1. Tekan tombol biru pada perangkat EDC, lalu pilih "Language" dengan tekan tombol 3
2. Lanjut tekan Bahasa Indonesia
Jika pilihan Bahasa Indonesia tidak tersedia di perangkat, silakan konfirmasi kembali kepada kami agar dapat kami tindaklanjuti kepada tim terkait.
Terima kasih.
Related Articles
EDC mati setelah update firmware
Firmware update, device swith off after updating the firmwareAfter success update firmware, the device is swithed off and when user click the transaction, the Mini ATM Pro asks for another hbungkan (connecting)What to share with customer: The ...
Tidak bisa menyambungkan EDC dari menu setting or menu transaksi
Mini ATM Pro cannot pair with EDC device from Mini ATM Pro settingpage, tranfer/balance check flow - When user tries to pair the EDC device from Mini ATM Pro setting page is getting failed - When user tries to pair the EDC device from transfer or ...
Butuh password saat user menyalakan EDC
Show password when user turned on the device User is requested to input password which supposed to not happen Report to Mini ATM Pro TeamHalo Bapak/Ibu, Saat ini tim kami sedang melakukan pengecekan, mohon tunggu dalam 1x24 jam, ya. Terima kasih atas ...
Tidak bisa gunakan EDC setelah pairing bluetooth pertama kali
After pairing for the first time, then user clicks the transfer or balance check menu, user will be redirected to bluetooth connection page again and againAfter pairing success, then user clicks the menu (transfer / balance check), user got stuck on ...
401
Invalid tokenGagal Memuat Halaman Pastikan mesin EDC sudah terhubung ke jaringan internet [401]User sees error pop up when doing XXXGuide for Customer: * User can logout then re-login againMohon maaf atas terjadinya kendala ini, Bapak/Ibu. Jika ...